Answers to all your questions about sona101

The more you play and the more regularly you deposit at sona101, the faster you move up through the VIP levels. The levels are Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate increases at each level. sona101 reviews your account activity and places you at the right level automatically — no separate application is needed.

Weekly cashback is calculated on your net loss for that week — that is, your total losses minus your total winnings. For example, if you are on the Gold level and your net loss for the week is ৳20,000, you will receive ৳20,000 × 0.7% = ৳140 cashback. This is credited directly to your account.

The maximum weekly cashback rate differs across sona101's five VIP levels: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.7%, Platinum — up to 1.0%, and Diamond — up to 1.2%. The higher your level, the more cashback you earn on your weekly net loss — a real benefit for regular players.

In addition to weekly cashback, higher VIP members receive special promotional offers and priority support. Diamond and Platinum members get access to new bonus offers before everyone else, and exclusive events are arranged for them. For full details of all benefits, visit the sona101 VIP programme page.

In most cases, sona101's weekly cashback is credited automatically to eligible members' accounts — you do not need to claim it separately. However, if cashback does not appear in a given week, contact live chat and the support team will look into it promptly. You must have an active playing record for that week to qualify for cashback.

sona101 currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, Islami Bank and other major banks). The minimum deposit is ৳300 for all methods. You can choose whichever option suits you and deposit with ease.

The minimum deposit at sona101 is ৳300 for every payment method — whether you want to play slots, live casino, bet on cricket or use any other section. There is no separate limit for each game category. A deposit of ৳300 is enough to start playing any game.

Log in to your sona101 account, go to the deposit section and select bKash. Enter the amount and submit — you will receive a bKash number and a reference code. Send money to that number via bKash and use the reference code correctly. Once verified, your balance will be updated within a few minutes.

In most cases a deposit is reflected within a few minutes. However, network delays can sometimes cause a short wait. If your balance has not updated after 15–20 minutes, contact sona101's 24/7 live chat support with proof of the transaction (transaction ID or screenshot from bKash or Nagad) and it will be resolved quickly.

sona101 does not add any extra charges on deposits. The full amount you send is credited to your gaming account. However, bKash or Nagad may apply their own mobile banking service charges — those are set by the respective payment provider, not by sona101.

At sona101, a username is generally a combination of English letters and numbers and cannot be changed once set. Your password must be at least 8 characters long — make it strong by mixing uppercase letters, lowercase letters and numbers. Avoid using your date of birth or simple words as your password.

No. Under sona101's rules, each person is allowed only one account. If multiple accounts are created, all of them may be closed and any funds held may be forfeited. A single account gives you access to all sections, bonuses and VIP benefits.

On the new device, go to the sona101 login page and sign in with your username and password. The first time you log in from a new device, an OTP verification may be required for security — it will be sent to your registered mobile number. Enter the OTP correctly and your login will be complete.

To change important details such as your email address or mobile number, contact sona101 via live chat and provide the information needed to verify your identity. Personal details cannot be changed without verification — this is to keep your account secure.

If a cricket match on sona101 is not completed due to rain, poor light, or any other reason and no result is declared, all bets on that match are generally voided and stakes are returned to bettors. However, if a result is declared using the Duckworth-Lewis method, bets are settled as normal. Please read the Terms and Conditions for specific rules.

sona101's cricket betting section offers markets for match winner, toss winner, top run scorer, over of first wicket, total runs over/under, handicap, and innings-by-innings markets. These markets are active for BPL, IPL, T20 World Cup, and other international series matches.

Calculating your total return with decimal odds is straightforward — Stake × Odds = Total Return (profit + original stake). Example: in a limited-overs match, Team A's odds are 1.45 and Team B's odds are 2.75. If you place ৳1,000 on Team B and Team B wins, your total return is ৳2,750 (৳1,750 profit); if Team A wins, you lose the full ৳1,000. These numbers are for illustration only — live odds will differ.

Yes, at sona101 you can combine multiple selections from cricket and other sports into a single multi bet. If all selections win, the odds are multiplied together for a larger return — for example, three selections with decimal odds of 1.40, 1.60 and 1.90 give combined odds of 1.40 × 1.60 × 1.90 ≈ 4.26. A ৳100 stake returns ৳426 if all win — but if even one loses, the entire bet is lost.

At sona101 you can bet on BPL matches as well as IPL, T20 World Cup, Asia Cup and Bangladesh Tigers international series. Live betting is also available during matches, with odds changing every over. You can place bets whenever pre-match or live markets are active.

Absolutely not. No sona101 staff member or support team will ever ask for your OTP, bKash PIN, Nagad password or account password. If anyone asks for this information — by phone or chat, even if they claim to be a sona101 representative — it is a scam. Contact genuine sona101 support immediately via live chat.

Change your password immediately and contact sona101's 24/7 live chat. The support team will review the account logs and, if suspicious activity is found, temporarily lock the account and investigate. Using a strong password and only your own device is the best way to prevent this situation.

sona101's only official address is sona101bet.cam — always check that this is what you see in your browser's address bar. Fake sites often look identical but have a slightly different domain name. Read the URL carefully before clicking any link. The Responsible Gaming page has more advice on staying safe online.

A strong password is at least 12 characters long and includes uppercase and lowercase English letters, numbers and special characters (!, @, #). Do not use the same password at sona101 as you use elsewhere — keep a separate password for each site. If remembering passwords is difficult, you can use a trusted password manager.

Yes. sona101 uses SSL (Secure Socket Layer) encryption, which means all data exchanged between your browser and the site is encrypted. Read our Privacy Policy for details on how personal information and payment data are stored and used.